Frequently Asked Questions
Everything you need to know about our eco-friendly rolls.
What makes your toilet paper eco-friendly?
Our products are made from 100% recycled paper or forest-friendly bamboo, meaning no trees are cut down to make our rolls. We also use plastic-free packaging and donate 50% of our profits to help build toilets for those in need.
How long does shipping take within the USA?
Standard shipping typically takes 2-5 business days depending on your location. We ship from local warehouses across the country to reduce our carbon footprint and get your rolls to you as fast as possible.
Can I set up a subscription for regular deliveries?
Yes! You can choose your preferred frequency (every 8, 12, or 16 weeks) to ensure you never run out of TP. Subscriptions can be paused, modified, or canceled at any time through your account dashboard.
Is your toilet paper safe for septic tanks?
Absolutely. Both our recycled and bamboo toilet paper are biodegradable and designed to dissolve quickly, making them safe for all standard septic systems and plumbing.
What is your return policy?
We want you to love your rolls. If you aren't satisfied, we offer a 30-day money-back guarantee. Just reach out to our customer service team and we will help you arrange a return or refund.
Why do you wrap the rolls in paper?
Wrapping our rolls individually in paper keeps them hygienic without the need for single-use plastic. Plus, our wrappers feature fun designs that look great in your bathroom!