Returns & Exchanges

We want you to love your eco-friendly products, but if you're not 100% satisfied with your purchase, we offer a 30-day money-back guarantee for all our toilet paper, tissues, and paper towels.

Return Process

• 1.
  Contact Our Support Team

  Reach out to our customer service crew via email with your order number and a brief explanation of why you're looking for a return.

• 2.
  Receive Your Return Label

  Once your request is approved, we will send you a pre-paid shipping label to send the unused portion of your order back to our warehouse.

• 3.
  Pack and Ship

  Securely pack your items in their original box, attach the provided label, and drop the package off at your nearest authorized carrier location.

• 4.
  Get Your Refund

  After we receive and inspect your return, we will process a full refund to your original payment method within 5-10 business days.